Raiffeisen Bank
90-day wartime cloud migration. €7M savings. Change processing: 5 days → 1 day.
- Critical infrastructure migrated to cloud in 90 days
- €7M operational cost savings
- Change request processing: 5 days → 1 day
Process optimisation · £50 / hour
Cut the waste.Automate the rest.
Map how you actually work → identify what’s costing you time and money → fix it with practical automation or process redesign.
The problem
Does any of this sound familiar?
Your team spends two hours every Friday on a report that nobody reads in full — because that’s how it’s always been done.
Every new hire inherits the same broken workflow. You onboard people into inefficiency, and you know it — but there’s never time to fix it.
You’ve tried automation before. The consultant delivered a 40-page report. Nothing changed.
What I do
No consultant-speak. No 40-page report you’ll never read.
I map your end-to-end process — how work actually flows, not how it’s supposed to — identify the steps that cost the most time and money, and deliver a specific, actionable plan.
Where automation makes sense (Power Automate, Zapier, custom scripts) I build it or specify it precisely. Where it doesn’t, I redesign the process.
Deliverables
- End-to-end process map (visual + documented)
- Time and cost analysis per step
- Prioritised list of improvement opportunities
- Automation specification (ready for build)
- Implementation roadmap with effort estimates
- Handover documentation your team can follow
Typical scope
- 10–15 hours for an audit
- 25–50 hours for audit + implementation
Who it’s for
Three situations where this fits.
A team running on manual steps
A spreadsheet here, a copy-and-paste there, a task that takes two hours because that’s how it has always been done.
A business about to hire
Before another person inherits the same workflow, find out which parts of it should not exist at all.
An owner who has had the report
You paid for analysis once and nothing changed. This time the output is a plan your team can act on.
How it works
A clear process, agreed up front.
01
Free call
30 minutes on what is taking too long and what it is costing you.
02
Map
How the work actually flows — every handoff, every bottleneck, every step where things stall.
03
Analyse
Time and cost per step, so the biggest losses are obvious rather than assumed.
04
Plan
A prioritised list of fixes, an automation specification and a roadmap with effort estimates.
05
Implement
Optional. I build the automation or redesign the process, then hand it over with documentation.
By the numbers
What that looks like in practice.
- 5 → 1
- Days. Change request processing time at Raiffeisen Bank
- 15+
- Transformation initiatives governed through the rebuilt process
- Auto
- Minor low-risk changes approved without manual review — releasing senior time
- 30%
- Operational cost reduction through process optimisation in earlier banking roles
Related work
Where this has been done before.
Pricing
Three sizes of engagement.
Process audit
£500 – £750
10–15 hours
- Process map
- Time and cost analysis
- Written findings
Audit + plan
£750 – £1,250
15–25 hours
- Everything in the audit
- Prioritised roadmap
- Automation specification
Full implementation
£1,250 – £2,500
25–50 hours
- Everything in audit + plan
- Automation built
- Handover documentation
All work is billed at £50 an hour against an estimate you approve first. The minimum engagement is 10 hours.
FAQ
Questions, answered.
Why £50 an hour — isn’t that expensive for a small business?
Compare it to what you’re losing. If your team spends 10 hours a week on a process that could be automated, that’s 520 hours a year — at any salary. A 10-hour audit that removes the bottleneck costs £500 once.
Can I hire you for just a few hours to review something?
Yes. The minimum engagement for hourly work is 10 hours, which is enough for a meaningful process audit or a project health check. Book a free call and we’ll agree what’s realistic.
Will you build the automation, or just recommend it?
Either. Where automation makes sense — Power Automate, Zapier, custom scripts — I build it or specify it precisely enough for someone else to build. Where it doesn’t, I redesign the process instead.
What do I get at the end of an audit?
A documented process map, a time and cost analysis per step, and a prioritised list of what to fix. Not a 40-page report — a clear picture of what to change and how.